WHY CAN'T I CONFIGURE MY EMAIL ADDRESS ON THE SOFTWARE?

Updated on 3rd May 2021

  • Please check your login details (email address and password).
  • Email server: to configure your email address, you must specify your email server. This is often presented as follows: smtp.name of the mail service. (example: “smtp.gmail.com”). The name of your server can be found on search engines.
  • Once your login details and your mail server have been completed, click on “test and save” to check the connection.

Information: The functionality of the mail solution strongly depends on your type of mail and the associated parameters. Malfunctions inherent to the security settings of your mailbox may appear. In this case, BOREA recommends the Cloud transfer solution.