WHY THE VIDEO STREAM DOES NOT APPEAR ON MY COMPUTER SCREEN?
Updated on 8th December 2022
In order to take a shade, make sure that the following points are validated:
- Your device must be light on and in video acquisition mode.
- The Rayplicker Vision must be connected and synchronized to the Cobra.
- The video stream must be in “activated” mode in the settings of your Cobra device from the Rayplicker Vision software
- The current user selected from the Cobra (from the Cobra wifi settings) must be the correct user.
If, despite this, the problem persists, there may be a network security problem (port opening, firewall, etc.)
Here are network technical details (intended for network administrators):
Communication Cobra:
- Protocols:
- TCP (ports: 6050/6051)
- UDP (ports: 6050/6051)
Stream Cobra:
- Protocols (Note that the protocols below are used for RTP [Real-Time Protocol] and RTSP [Real-Time Streaming Protocol]):
- TCP (port: 1234)
- UDP (port: 1234)
Attention: Firewall exception must be set for Rayplicker Vision application otherwise Cobra streaming cannot be played
Upload/download to/from Cobra device:
- Protocol: FTP (port: 21)