WHY THE VIDEO STREAM DOES NOT APPEAR ON MY COMPUTER SCREEN?

Updated on 8th December 2022

In order to take a shade, make sure that the following points are validated:

  • Your device must be light on and in video acquisition mode.
  • The Rayplicker Vision must be connected and synchronized to the Cobra.
  • The video stream must be in “activated” mode in the settings of your Cobra device from the Rayplicker Vision software
  • The current user selected from the Cobra (from the Cobra wifi settings) must be the correct user.

If, despite this, the problem persists, there may be a network security problem (port opening, firewall, etc.)

Here are network technical details (intended for network administrators):

Communication Cobra:

  • Protocols:
    • TCP (ports: 6050/6051)
    • UDP (ports: 6050/6051)

Stream Cobra:

  • Protocols (Note that the protocols below are used for RTP [Real-Time Protocol] and RTSP [Real-Time Streaming Protocol]):
    • TCP (port: 1234)
    • UDP (port: 1234)

Attention: Firewall exception must be set for Rayplicker Vision application otherwise Cobra streaming cannot be played

Upload/download to/from Cobra device:

  • Protocol: FTP (port: 21)